Privacy policy

PRIVACY POLICY

TECHTEK S.R.O.

 

 

1. Information on the collection of personal data and contact details of the person responsible

1.1 In the following, we would like to inform you about how we handle your personal data when you use our website or any of our external selling channels (Amazon, eBay,…). Personal data are all data with which you can be personally identified.

1.2 The person responsible for data processing within the meaning of the Basic Data Protection Regulation is Techtek s.r.o., Slavíčkova 411/6, 63800 Brno, Czech republic, Tel.: +4369919229957, E-Mail: [email protected]. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

 

2. What personal data are processed?

Typically, the personal data processed by us in the course of your business relationship includes, but is not limited to:

- Personal data such as title, name, customer /supplier reference number, contact details (telephone number, E-mail address)

- Order and contract details for the fulfilment of our contractual obligation (turnover and invoice data), banking details and payment terms;

- Authentication data such as ID data and VAT No.; if necessary, data concerning the beneficial owner; order number, invoice number and delivery number;

- Data in relation to business transactions such as order details, delivery quantity, sales figures and complaints;

- Credit rating data (such as credit score) in order to determine your creditworthiness;

- Publicly available business data such as UID number, business purposes, industrial sector, and ownership structure;

- Data in relation to legal and regulatory compliance and audit requirements;

- Documentation such as project records, conversation and consultation protocols

 

 

 

3. HOW DO WE USE YOUR INFORMATION?

 

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent

 

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.\

Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information. For instance invoicing and tax remittance.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

 

4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

 

We may process or share your data that we hold based on the following legal basis:

More specifically, we may need to process your data or share your personal information in the following situations:

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

In Short:  We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

 

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

 

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

 

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorised access and loss of data. 

It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer. You can find more information in our Data handling policy and Data protection policy documents.

 

We retain PII only for the stated Data Purpose for no more than 30 days from order shipment. In the event that PII is lost, erased or unavailable for processing due to system crash or ransomware during the 30-day Hold Period, Techtek s.r.o. maintains a security backup copy of all PII.

This security backup copy is encrypted and meets all security requirements noted in our Data handilng policy. All security backups are purged in an unrecoverable way at the end the 30-day Hold Period.

All PII data collected via Techtek website required by law for Tax purposes are stored as “cold” or offline (e.g., not available for immediate or interactive use) backup stored in a physically secure facility. All archived data on backup media are securely encrypted. 

All PII data collected from External selling channel (Amazon, eBay,…) required by law for Tax purpose are available also on the External selling channel website, so Techtek s.r.o. doesn’t need to retain archival copies of PII, therefore beyond the 30-day Hold Period, Techtek s.r.o. doesn’t not maintain backup media of any kind for PII. All security backups of data received from External selling channel (Amazon, eBay,…) are purged in an unrecoverable way at the end of the 30-day Hold Period.

 

 

7. WHAT ARE YOUR PRIVACY RIGHTS?

 

In Short:  In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

 

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

 

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

 

If you have questions or comments about your privacy rights, you may email us at [email protected].

 

8. DO WE MAKE UPDATES TO THIS NOTICE?     

 

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?     

 

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Petr Kamenský, by email at [email protected], by phone at +4369919229957, or by post to:

 

__________

Petr Kamenský

Slavíčkova 411/6

Brno, 63800

Czech republic

 

10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?     

 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us via email admin @techtek.cz. We will respond to your request within 30 days.